Now it is important to note that we browsed for quite a while before selecting. We oogled over photos, deliberated over contracts, but when we saw Leah & Mark - a lightbulb went off. This was for us. This lightbulb became a glowing ball of light as soon as I had the pleasure of speaking to Mark via the phone the day after I requested the quote. He called me from Phoenix and worked with my time schedule - even going as far as to get up before dawn in order to accommodate me. He is very funny and knowledgable and we just clicked. This was emphasized even greater when we received our contract and it was entitled "The Ravenclaw". My husband about passed out from enjoyment and we signed that day.